Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Chaotic with no clarity to customers what the system is, who to go to and where. You end up being directed from one person to another and customers are visibly confused and annoyed. You’re told to scan a QR code then wait and wait while you see free staff standing around. Messy. Some signs telling you what the process is would be a start.
RS
Rui Santos
5 days ago
1.0
8 minutes late for a Genius Bar appointment, been told it has been cancelled and that I should have re-scheduled before arriving late. Re-scheduling link never worked in the first place as I always got the message:
"We are unable to complete your request at this time."
Been told I can wait for the walk-in service which had a waiting time of 2.5-3.5 hours. Appaling store for customer service. They just focus on selling products.
AW
Austin Waechter
May 15, 2026
5.0
I bought an iphone 17 today, I was helped by Dee, who sold me the phone and gave us stories and great customer service for free with it! Im on holiday from Australia and he was the nicest worker Ive ever met! Had so much fun talking with him and hearing his stories! If you ever buy something and Dee serves you, you are in luck, 10/10 experience and 10/10 customers service :)
JJ
Joanna Jia
May 11, 2026
1.0
extremely unprofessional branch, the worst of worst apple stores ever . Both the 1st floor collecting picking area staffs , or the 2 nd floor maintenance area staffs are extremely horrible . Feels like at 1 st floor product collecting area ,they wish you collect and quickly leave , 2 nd floor shockingly the manager and a team leader look like I own you money ,0 customer service .
JB
Jamie Berry
May 7, 2026
5.0
Someone needs to give Justin, Jason and Curtis a bonus for the way they helped me yesterday with my laptop. I was DJing in London that evening and my MacBook had stopped working. Even though they were busy and I didn’t have an appointment the three of them took the time to fix my laptop and saved my evening! Massive appreciation for your help. Legends.
Frequently Asked Questions About Apple Covent Garden
What products can I buy at Apple Covent Garden?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Covent Garden.
Does Apple Covent Garden offer technical support?
Yes, technical support is available at the Genius Bar where Specialists can assist you.
What are the opening hours of Apple Covent Garden on weekdays?
Apple Covent Garden is open from 10:00 to 20:00 Monday through Saturday and from 12:00 to 18:00 on Sunday.
Is Apple Covent Garden open on public holidays?
Apple Covent Garden has special holiday hours; for example, it is closed on December 25 but has extended hours on some days like December 18 to 23, open from 10:00 to 21:00.
Can I order Apple products online for delivery or in-store pickup?
Yes, Apple Covent Garden offers delivery, in-store shopping, and in-store pickup options.
How can I contact Apple Covent Garden?
You can call them at +442074471400 or email coventgarden@apple.com.
Where is Apple Covent Garden located?
Apple Covent Garden is located at No. 1-7 The Piazza, Central London, WC2E 8HB, United Kingdom.
What nearby places can I visit before or after shopping at Apple Covent Garden?
Nearby you can visit games shops like Games Workshop, enjoy brunch at Le Pain Quotidien, or explore perfume stores such as L'Artisan Parfumeur.
Are there any fitness services near Apple Covent Garden?
Yes, Gavin Walsh, a local fitness trainer, is close to Apple Covent Garden for those interested in fitness sessions.
How can nearby professional services help me when visiting Apple Covent Garden?
Nearby professional services like James Street Corporate Offices and ViaPost can assist with event planning and postal needs during your visit.
Brand Certified Facts from Apple Covent Garden
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